diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 8221339110
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Wait for the correct signal and then click "send OTP" to receive the verification code. If you don't receive the OTP within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help in smoothly shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the newly updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds remaining ineligible for withdrawal. This means users can only access the money they've earned from playing games, not the bonus rewards they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait time of up to 24 hours for resolution. This may extend the overall processing time in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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